A set of resources i have produced for pupils to practice simple customer service around running an enterprise stall, where they peer assess each other and as an extension they have a series of problems that might arise at an event that they have to say how they would deal with. The peer assessment is in the form of a checklist and a star and a wish form of feedback

A little activity that gives pupils six people who survived an earthquake. They have to think and use first aid knowledge to triage the people into an order of treatment. Has an accompanying worksheet to go with the activity